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How to uninstall?
You can simply uninstall the program by right clicking on the setup file then hit Uninstall. How to disable tracking of a user?
What is the BQ productivity score?
The BQ productivity score is a way of looking at an employee’s time based on the productivity level of assignments done for the various activities that the employee is committed for. It’s a way to boil your time down to a single metric, so you can get a quick understanding of how your employees are spending their times without having to dig into the more detailed reports.
Can Berqun monitor mobile devices?
No. Berqun is designed to monitor Windows based desktop computers.
How to disable tracking of a user?
Disable tracking of users by clicking on People/Computers > Staff > Red X Button. How to uninstall from the computer completely?
Does Berqun track the URLs for browser applications, or just the text in the title bar?
For all applications, Berqun records the title bar text, but for browsers, it also collects data fields including the full URL.
How exactly is the BQ productivity score calculated?
Berqun assumes all unknown activities as distracting at first. Then it lets you decide any activity to be productive. Your company’s overall productivity score is calculated as an average of the each employee’s score. If an employee spent all work day on activities marked as “productive”, the employee would have a 100% productivity score. The less is lower, the more is higher.
Does Berqun affect PC performance at all?
Rarely. Up-to-date and virus-free computers have no issues running Berqun. It does not slow down your computer most of the time. But in some cases, if the computer has lack of enough resources to run popular applications such as Google Chrome, there may be hardly noticeable performance issues.
Can I capture passwords or keystrokes with Berqun?
No. Berqun does not have a keylogger feature. We want things to run smoothly for you, so Berqun intentionally does not record or monitor keystrokes. This allows us to stay on the safe lists of all popular antivirus softwares as well. Instead of recording keystrokes, we utilize customizable Screenshots to capture a clear and quick visual of what users are doing. Screenshots show you exactly what users see on their screens.
Does Berqun recognize idle workstations, even if the screensaver is not active?
Yes. Berqun senses mouse and keyboard movements and determines if a user session is inactive, so that actual application usage time is reported in the logs and reflected in the statistics. By default, if a workstation is without a user input for a minute, it is considered idle.
Do you have a mobile application for Berqun?
No. While we are working on it, you can visit Berqun website from your mobile device.
Merging Employee Records Using Multiple Computers
Question: My staff uses different computers at different times. Can I still track multiple computers under one staff? Does it require more than one license? Answer: Berqun allows combining multiple staff records under one staff. This can be configured in Staff List. Berqun is licensed per staff. Even though a staff uses multiple computers it is treated as a single license. Berqun consolidates tracking data from multiple computers under one staff record. Please note that if data comes f
What is the difference between 'No Activity' vs. 'No Activity (Net)'?
No Activity is the total idle times captured in a working day INCLUDING allowed breaks. No Activity (Net) is the total idle times captured in a working day EXCLUDING allowed breaks. For example, an employee started working at 9:00 and finished at 18:00. the employee has worked 9 hours total with 2 hours idle. His/her expected productive hours is 8 hours a day. So in this case: Work Hours: End - Start = 9 hours Expected Productivity: 8 hours Lunch Break: Work - Expected = 9h - 8h = 1 hour No